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シールラベルから工業向けまで、外国人エンジニアが新たな価値を創り出す
東宝タクシー株式会社
• Catchphrase ① (20 characters or less)
Hiring based on the person, not nationality.
• Catchphrase ② (40 characters or less)
Revitalize on-site capabilities and the organization with highly skilled foreign mechanics.
Summary (80 characters or less)
Toho Taxi is hiring foreign mechanics on a personal basis. This will improve the workplace and organization by making them immediately productive, and will strengthen, expand, and promote the acceptance of foreign workers.
■ 売上
: 3億5千万円
■ 業種
: タクシー運送業・自動車整備業
■ 従業員数
: 75名
■ 職種
: 自動車整備（特定技能ビザ）
■ 外国人採用人数
: 2 名
事業内容のご紹介
Our core business is general passenger transportation. Taxis account for approximately 90% of our revenue, and we operate mainly in Osaka. Our service area complies with the law and covers Osaka City, Sakai City, Toyonaka City, Kansai/Itami Airport, and other areas. We also flexibly engage in related businesses and business succession in response to local needs.
外国人採用に至った経緯
The idea was simple: “We look at the ‘person,’ not their nationality or gender.” With the workload increasing and less time available for training, we were looking for someone who met our requirements and could immediately contribute. The natural result was that the person in question was a foreign national. We have had foreign nationals working as taxi drivers before, so we had the groundwork for accepting them, but this is the first time we have seriously introduced a foreign national as a mechanic. We have a company culture of “let’s see how they perform first,” and I think that contributed to the smooth decision-making process.
採用前の課題
As the market becomes more modularized and opportunities to cultivate skills from the ground up decrease, we felt that “ready-to-work” individuals who could maintain quality while minimizing the burden of training were essential in the expanding phase of the workplace. At the same time, we needed to address labor cost issues such as optimizing actual take-home pay including social insurance and designing a sustainable wage table. Within these constraints, clearly defining the principle of “hiring capable people regardless of nationality or gender” became a prerequisite for recruitment.
採用後の効果
They were quickly integrated into the workforce, improving work efficiency and directly impacting sales and productivity. Their honest and diligent work ethic boosted team morale and lowered the psychological barrier to accepting foreign personnel. The integrated system, from factory arrangements to personnel placement, handled by the group company was very convenient for us, and we would like to ask for their assistance again for future recruitment.
エンジニアの仕事ぶり
While they seemed nervous during interviews and practical tests, they have steadily produced results once they started working. They possess two distinct types: one who quietly and diligently builds up their skills, and another who brightens the atmosphere with their cheerful personality while still achieving results. Both are quick learners, meeting expectations in terms of understanding instructions and quality, and are rapidly approaching independence. Although there are occasional situations where they require more attention and guidance, overall they are exceeding expectations and are on a growth trajectory that suggests future leadership and management positions are within reach.
受け入れに関する社内の反応
The reaction within the company was generally positive. Performance was valued more than preconceived notions, and I feel that a shared understanding of “hiring based on the person, not the nationality” has taken hold. His ability to deliver results dispelled prejudices and fostered an atmosphere where future recruitment can be approached naturally. Management focused on team balance and communication, and language barriers were resolved over time. In light of the goal of building a strong team, it also served as an opportunity to reaffirm that a perspective on talent that does not discriminate based on nationality or gender is a standard practice within the organization.
今後、期待すること
In line with our business expansion, we are considering the continuous recruitment of trustworthy talent. We will leverage the positive cycle of “community recruitment,” where successful employees bring in friends and acquaintances, and refine our recruitment system. We aim to create an environment where employees can pursue diverse career paths, such as leadership, management, or even future spin-offs or independence, depending on their abilities.